Agile IT Services in Australia: Your On-Demand Partner
At ENbridge, we're redefining IT services in Australia. We're a friendly , collaborative partner offering flexible, on-demand support. Operating on an agile framework, our team brings dof experience to every task. From "Smart Hands" support and IT roll-outs to data centre management, we handle the "too hard basket" with pride and care.
Let's innovate together.
Our Services: Built on an Agile Framework
While agile frameworks are new to some, our leadership team has been working this way for over 15 years. This deep experience is the key to our flexible IT services in Australia and New Zealand, allowing us to move quickly and cater to your specific needs.
This means we provide the "best-fit" solution for you. You have the flexibility to choose exactly what you need, whether it's end-to-end infrastructure management or on-demand technicians dispatched on short notice. You can pick your specific services or simply hand over the "too hard basket" - we'll handle it with the pride and care it deserves.
End User Computing
Services
End User Support of varying technical levels, desktop support, roll-outs of newly procured hardware, IMAC, break/fix. install, decommission, testing and support services of desktops, laptops, servers, monitors, printers and peripherals.
Refurbishments and
Relocation
Relocating computer equipment within a site environment or from one site to another site. Disconnection of computer equipment from an old site and installation of all devices at the new site. Disconnection and reconnection of equipment prior and after cosmetic changes on site by building contractors.
Decommission Services
Services include testing, asset tagging, asset audits, loading of SOE images, configuration, onsite deployment, retiring and disposing of old hardware, ongoing support, and provisioning of new hardware and software.
IT Roll-outs
Deployment services include hardware and software roll-out and upgrades, desktop roll-out, equipment rack and stack, network implementation, router, firewall/switch configuration.
Event Based Outsourcing
Managed service for ticketed break/fix, IMAC and refresh service requests, generally on an agreed scope of work on a small ticketed task or large scale agreed project.
End-to-End IT Outsourcing
Modelling and providing the best end to end IT Solution for any IT projects, rollouts & deployments.
Service Desk
Primary IT service management, providing a single point of contact (SPOC) between users and IT ensuring users receive appropriate help in a timely manner.
Data Centre Operations
Providing an end-to-end service deliverable of critical data centre operations, library management. storage and transportation of sensitive and highly confidential IT media and documentation, media operations, media audits, media health checks, media transitions.
Smart Hands Support
Comprehensive onsite IT support with specialised technicians performing field-level hardware or software support mainly providing support for servers, storage, networks, desktops and peripherals, level 2 support.
A 30-Year Track Record of Proven Results
The ENbridge leadership team brings a combined 30 years of experience to your project. This is the expertise that allows us to confidently deliver flexible IT services in Australia and New Zealand.
Our clients are reassured they are in knowledgeable hands because we deliver services based on outcomes, maintain high security and compliance, customise our solutions, and have the agility to adjust at short notice.