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IT Professional

Providing high-quality, reliable and cost-effective managed IT services to help your organisation succeed.

Our Services

End User Computing Services

End User Support of varying technical levels, desktop support, roll-outs of newly procured hardware, IMAC, break/fix. install, decommission, testing and support services of desktops, laptops, servers, monitors, printers, peripherals.

Refurbishments and Relocation

Relocating computer equipment within a site environment or from one site to another site. Disconnection of computer equipment from an old site and installation of all devices at the new site. Disconnection and reconnection of equipment prior and after cosmetic changes on site by building contractors.

Decommission Services

Services include testing, asset tagging, asset audits, loading of SOE images, configuration, onsite deployment, retiring and disposing of old hardware, ongoing support, and provisioning of new hardware and software.

IT Roll-outs

Deployment services include hardware and software roll-out and upgrades, desktop roll-out, equipment rack and stack, network implementation, router, firewall/switch configuration.

Event Based Outsourcing

Managed service for ticketed break/fix, IMAC and refresh service requests, generally on an agreed scope of work on a small ticketed task or large scale agreed project.

End to End IT Outsourcing

Modelling and providing the best end to end IT Solution for any IT projects, rollouts & deployments.

Service Desk

Primary IT service management, providing a single point of contact (SPOC) between users and IT ensuring users receive appropriate help in a timely manner.

Data Centre Operations

Providing an end-to-end service deliverable of critical data centre operations, library management. storage and transportation of sensitive and highly confidential IT media and documentation, media operations, media audits, media health checks, media transitions.

Smart Hands Support

Comprehensive onsite IT support with specialised technicians performing  field-level hardware or software support mainly providing support for servers, storage, networks, desktops and peripherals, level 2 support.

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